Return & Exchange

Return and Exchange policy

Return & Exchange Policy

Return and Exchange policy of provides hassle-free Online Shopping in Pakistan. We offer 7 days return & exchange policy. If you are not satisfied with any product you’ve received, you can return/exchange it within 7 days from the date of delivery. Please note that all returned products shall meet our conditions.

  •  Items shall be in the same condition with complete packaging.
  • Product tags should be intact.
  • Also there will be no returns & exchanges during special promotion and sale period.
  • Contact in case of exchange or return to or call 03008533755.
  • After confirmation send the package to Basement Klara Shoes Mardan Road Charsadda.
  • After Approvel The Product will be exchanged or  We refund you the amount.
  • In case of Refund 10% will Be charged from the Full amount.
  • In case of Refund After 7 days 15% will be deducted from The paid amount.
  • No Product shall be returned or exchange after 15 days.